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Due to differences in brightness and contrast between personal monitors, there may be color differences between the image and the actual product. [Odor] The shoes that have just left the factory may have some odor, which is not related to quality. Placing them in a ventilated area will improve the glue smell. [After sales] If there are any problems with the shoes, please contact customer service and explain the situation. We are responsible for it. [Quality] Bottom breakage, delamination, damage, severe color difference, severe stains. Our store is responsible for the expenses. Small thread ends, small stains, color differences, glue smell, and size are not quality issues. [Return shipping fee] The round-trip shipping fee for non quality issues is borne by the customer. The return shipping fee for quality issues cannot exceed our shipping fee, and any excess will not be borne. Please choose a suitable return option. We do not accept surface mail, freight stations, collect payment, etc