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Buyers need to know: If you purchase any product from our company and encounter quality issues or receive an incomplete shipment, please contact us promptly. We will promptly resolve the issue and provide you with a satisfactory response 1. Within 7 days of receipt, based on the date of delivery receipt, if you find products with functional failure or quality issues, please contact us promptly; claims beyond this period will not be accepted, and false claims will not be accepted once verified 2. Considering that it is impossible for customers to inspect all products one by one upon receipt, we allow for exchanges or returns within 7 days of receiving the goods if any quality issues are found. Since no product can be completely flawless or free of defects, we will cover the shipping cost for exchanges in cases where such issues arise after receipt. Note: We only cover the cost of shipping once! We will inspect each product before shipment to try and avoid such issues! 3. We will try our best to accommodate the customer's specifications regarding product color or style, but we may not be able to do so.If the color and style do not match, returns or exchanges will not be accepted. Customers may indicate that they cannot accept the product if it does not meet their requirements, and it may be considered out of stock 4. If the buyer claims dissatisfaction or difficulty in selling the product, but the product actually has no quality issues, we will not accept returns or exchanges 5. Customers must open the package and inspect the contents upon receipt, regardless of whether the outer packaging is damaged. If any product is damaged due to transportation issues, please ask the relevant shipping company to issue a certified statement with their official seal and provide this statement to us, so that we can assist the customer in filing a claim. We will not be responsible for any damage or loss of goods caused by logistics 6. All customers are requested to protect the integrity of the product packaging, accessories, or related documents. If the product itself has quality issues, we will provide an exchange within the specified time frame. The shipping cost for individual exchanges is borne by the customer. We recommend adding the replacement item to the next order 7. If the returned product's packaging is incomplete, accessories or related documents are missing; it has been repaired or modified without authorization; it has not been used or stored in accordance with normal methods; it has exceeded the product's warranty period; or the returned product has labels affixed in a deceptive manner, we will not be responsible for the return or exchange 8. When customers return products due to quality issues, please use standard express delivery to return them to our company. The customer will pay the shipping fee in advance, and the company will reimburse the shipping fee and the actual cost of the goods according to the delivery list after receiving the goods. If customers return products without communicating with customer service, we will not accept the return. Thank you for your cooperation; communication begins from the heart