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If you need custom letters on the product, just leave a message when placing the order Can choose sier or gold A B C D E F G H I J K L M N O P Q R S T U V W X Y Z @ # ￥ + - * / (). ,:? size width) 24cm * (height) 16cm * (thickness) 10cm Note: 1inch=2.54CM; 1CM=0.39inch, (All pictures are actual photos. But due to the light and monitor setting difference, minor color difference may exist. Thanks for your understanding.) Good quality and low price, please rest assured to buy. Shopping Note For color: Pictures are for reference only. Due to photography limitations and inevitable differences in display Settings, the colors shown in photos may not correspond 100% to the colors of the product. For shipping: We will send you the product you purchased as soon as possible after you place your order. Please confirm that your shipping address is correct. Holidays may cause delays, please understand. For size: Due to the manual measurement of product dimensions, there may be a deviation obout 2-3 centimeters. Please understand. For feeback: Your satisfactory shopping experience and positive feedback are very important to us. If you are satisfied with our products and services, please give us a positive feedback. We would be very grateful and honored. If you have any questions about the product, please contact us and we will answer your questions. Customer Service: Please feel free to contact us if you need any help by one chatting(instant messages) or Email, we will reply as soon as we read it.If you have any dissatisfaction with our products or services,please fell free to contact us before you leave negative feedback.We will do our best to provide you with satisfactory service. Shippment: We will contact the logistics as soon as we receive the payment is confirmed by DHgateto send it out.The delivery depends on the carrier after packages shipped out, plus it is international transport, the delivery may delay, hope you can understand and wait patiently. Thanks in advance. You can track your package on 17track. If you can"t find any tracking info on it please contact us. Feedback: We would greatly appreciate it if you could confirm receipt of the goods after confirming their accuracy. Your feedback is very important to us, and we sincerely hope that you can have a satisfactory shopping experience. If you have any negative feedback, please contact us first and we will resoe it as soon as possible. QA Q:What can I do if I want to modify the address? A:After the goods are shipped, it is impossible to change the address. Please confirm that the address is correct before placing an order. If it has not been shipped yet, you can contact customer service to make modifications for you. Q:What can I do if I receive wrong/broken product(s) or empty package(s)? A:Please contact usfirst,we will check and pack carefully, but if those situation happen, please contact us first instead orising the dispute, we will try our best to soe for you. Q:I can`t track my package, what`s going on? A:The tracking information will be updated 2-5 days later after shipped. If you still can"t track it, please contact us ,we will check for you. Q:I want to cancel the order, how should I handle it? A:If you have any questions about the product and want to cancel it, please make sure to choose the reason "buyer does not want it" or "worry about customs clearance" to apply for a refund (do not choose other reasons).The system will automatically process the refund for you, so that the funds can be returned to your account as soon as possible.