Viper X11por Lightweight PAW3311 E-Sports Gaming Three-Mode Wireless Bluetooth Mouse Rechargeable RGB Base

Viper X11 Mouse Lightweight PAW3311 E-Sports Gaming Three-Mode Wireless Bluetooth Mouse Charging RGB Base Viper X11 Mouse with RGB Wireless Charging Base Base light: RGB lighting effect Connection method: 2.4G wireless + Bluetooth 5.0 + TYPE-C wired Packing: 80 pieces/box Outer box size: 560*357*495MM Gross weight: 19.5KG Net weight: 19KG Mouse size: 128x64x40MM Box size: 180X110X59MM Mouse Weight: 65G Weight with box: 239.3G Quality issues 1.If there are quality issues with the product that are not caused by human damage, buyers can accumulate them.After a certain quantity of quality products has been accumulated, they can be sent back for exchange at once.The exchanged products will be sent back together with the next order. 2.Send us the products that need repair, please correctly fill in the details indicating the contact person's name, address, phone number, and the issue with the product.We will return the product to you according to the address you provided. 3.Each party pays half of the return shipping fee; refuse to accept paid items. Exchange Issue: 1.Different products have corresponding warranty periods, usually ranging from 3 months to 1 year.If there are quality issues during the warranty period and it is not due to human damage, a new product can be replaced depending on the degree of appearance damage.The warranty period is based on the validity period indicated on the warranty label attached to the product.Note: During the warranty period, please ensure that the warranty label remains clear, intact, and free from any human damage. 2.If buyers need to return or exchange products that are not selling well, the goods must be in perfect condition without any signs of damage or wear.The return or exchange must be initiated within 15 days of receiving the goods, and the buyer is responsible for the shipping costs.If the product has no quality issues within the specified time, it cannot be returned or exchanged. 3.If the produ ct is damaged by humans or the packaging is damaged, it cannot be returned or exchanged.Special circumstances can be negotiated. 4.If the buyer finds any issues with the product upon receipt, such as incorrect model or missing accessories, they need to contact us within 24 hours after signing for it Transaction Instructions: 1.If you purchase a small quantity of single items, you can directly place an order and transfer money to Alipay without notifying the seller.The store owner will promptly ship the goods according to the information you provided; if the shipping fee is insufficient, the store owner will notify you online to make up for the difference before shipping. 2.If you need to purchase multiple items, please contact the store owner to adjust the shipping fee.If you buy multiple items together without exceeding the weight limit, only one actual shipping fee will be charged 3.The shop owner cannot be online 24 hours a day, but we will respond promptly once online; for urgent needs, you can contact us by phone or text message. 4.If you chose standard shipping, please be patient as it usually takes about 7-14 days to arrive nationwide after shipment; if it hasn't arrived in 30 days, you can inquire for assistance. 5.Our store usually uses Shentong, Aneng, and Xinfeng for shipping.If you need delivery to other areas or choose other transportation methods, please contact us before placing an order to discuss further. 6.If customers have any questions before purchasing, they can contact us via phone.We can respond quickly to your phone inquiries.Due to too many online customers, we may not have enough resources to handle complex technical inquiries Respond promptly online.If you find any issues after receiving the goods, please contact the seller promptly.We will provide after-sales service as quickly as possible through online messages or phone calls 7.Please review all products carefully before purchasing.If you have any questions, pl ease ask before buying.Please do not embarrass the seller by claiming that the product is not as expected or not suitable after receiving it. 8.Buyers should provide accurate delivery address, consignee, and contact information.If there are any losses due to incorrect delivery information resulting in undeliverable or delayed goods, the buyer will bear all costs. 9.Buyers should first open the package and check the goods with the staff of the post office, courier, etc.on-site to confirm that the quality and quantity of the goods are accurate before signing for them.Signing indicates that the goods have been delivered and accepted by the buyer, and signing on behalf of others is equivalent to signing in person.If there are issues with the quantity and quality of the product, buyers should ask the company to provide valid proof on the spot, take pictures of the scene, and promptly contact our store.We will handle it accordingly. 10.Five-star warranty and after-sales service Fr om the date of receipt of goods purchased in our store, if there are any quality issues within 7 days, please contact the store owner promptly.Our store will provide a replacement product free of return shipping fees for the buyer.If quality issues occur within 3 months, each party will cover their own shipping costs.After 3 months, the buyer will be responsible for the return shipping costs for warranty claims.